What about quality assurance?
For all products, we offer one year warrantee from the time of
shipment. Within warranty period, if any quality problem with our
product and customer has technical support, you can tell us the
problem details. So that my technician analyse the reason and send
you the relative parts so that you can repair the product in local.
Parts in warranty period is free of charge. For serious problem, we
will give replacement free of charge. But if the machine is damaged
due to rough handling during transportation, we are free from
responsibility, but we will help the buyer lodge a claim against
the shipping company or insurance company, thus all the spare parts
or expenses should be borne by buyer.
What is time of delivery?
This depends on the quantities of your order and models. In general, it
takes within 30 days after confirmation of order. If small or
sample order, please do check with us; if we have ready goods in
stock, we can make immediate shipment.
Are all SUNDREAM products safe when working in bathroom or wet
Yes, all products input voltage is 12V DC, besides, waterproof
rating of all products is IP65. so, they are very safe for human